Plus, how to set clear expectations.
SEPTEMBER 28, 2022 • VOL. 20 ISSUE 39 | | Hi John, Ever wish you could start over with someone? Maybe you said something you regret, or acted out, and wish you wouldn’t have. You can’t go back in time, and you can’t change someone else, so what can you do? Today’s Q&A offers perspective.
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| | | CRUCIAL CONVERSATIONS FOR MASTERING DIALOGUE
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| HOW TO START OVER WITH A COWORKER | by Joseph Grenny
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| How do you start over with a colleague who does not like you, does not want to talk with you or work with you, and has gone out of their way to try to make you look bad on several occasions? I stopped speaking to this person six months ago, but I’d like to try to rebuild trust with this person. How do I even begin? Signed, Fresh Start
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| | Unfortunately, you can’t start over. There is no way to erase hurts and wrongs of the past—those done by the other person or by you. And nothing you can do will guarantee warmth and friendship with your colleague. In fact, if what you’re looking for is a way of getting them to treat you better, I’ve got nothing. This may be more than you were asking for, but I don’t think I’d be a true friend if I didn’t offer my best to you. So here you go…
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| | | | HOW TO SET CLEAR EXPECTATIONS
| There’s often a gap between what managers expect and what employees think they expect. Use these skills to close the gap. | | |
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| | NOV 1–3 | GETTING THINGS DONE® | Join us live online and learn how to:
Manage workflow, attention, and focus. Be more productive with less stress. Increase effectiveness. Perform to potential. Build a trusted system to manage to-dos, commitments, and projects.
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| | | If we wait for the moment when everything, absolutely everything, is ready, we shall never begin. | | | |
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