Plus, stop stewing and start doing.
MAY 25, 2022 • VOL. 20 ISSUE 21 | | Hi John, How can you get someone to change their behavior after repeated offenses? Today’s Q&A offers a few insights and tips. Tell us in the comments what else you might do. Also, is professional development working in your organization? Take a few minutes to tell us about your experience with professional development, whether you’re a learner or a leader. Your input helps us uncover important workplace topics and trends, and we’ll enter you in a drawing for a $50 USD Amazon gift card. Thank you. | | |
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| | | CRUCIAL CONVERSATIONS FOR ACCOUNTABILITY
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| HOW TO ADDRESS REPEATED BAD BEHAVIOR | by Justin Hale |
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| How do you handle a situation with someone who refuses to quit a bad behavior? I have spoken with them about it several times and nothing has changed. Signed, Frustrated
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| | Dear Frustrated, The issues that keep people up at night are rarely the one-time follies of their employees, peers, and family members; it’s the patterns of behavior that never seem to get better. I appreciate the advice I once received. When something in your life is painful or frustrating, you always (and only) have three choices:
Accept it Change it Leave it It doesn’t sound like you’re willing to embrace the first option, and I’m guessing you’re not to the point where you’re considering option 3 (letting the person go or ending the relationship). You want advice for path 2. So, let’s get started with you—yes, YOU. | |
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| | WIN AN ON-DEMAND COURSE Love our content, courses, and books? Share the love with a Google review! Send a screenshot of your review to [email protected] for a chance to win free access to any of our on-demand courses. Put “Google Review” in your subject line. Three lucky winners, selected at random, will get to experience the on-demand course of their choice: Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability, Getting Things Done, or The Power of Habit. | |
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| | | | STOP STEWING AND START DOING
| Do you ever find yourself stewing? When you’re stewing, you’re not doing anything to make your situation better. Asking yourself a simple question can help you take action. | | |
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| | June 28–July 1 | GETTING THINGS DONE®
| Join us live online and learn how to:
Manage workflow, attention, and focus. Be more productive with less stress. Increase effectiveness. Perform to potential. Build a trusted system to manage to-dos, commitments, and projects. | | |
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| | | Keep your words soft and tender because tomorrow you may have to eat them. | | | |
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