Crisis playbooks need to die; unlocking AI's potential requires changing thinking

Championing employees is the secret to joy and success for ServiceNow exec

Group VP deftly aligns internal comms with business strategy.

How Chewy activates employees to tell its brand story

Insights from Ragan and PR Daily's Social Media Conference.

4 fact-checking tips for the age of misinformation and AI hallucinations

Savvy PR pros can follow these four best practices to ensure their content is accurate and keep their org's repuation intact.

The Scoop: Brands pull out the claws against rivals -- is it too much?

Also: Arizona Supreme Court uses AI avatars to communicate about rulings; Dropkick Murphys sets record straight on X ban storyline.

Member Content

Unlocking AI’s potential requires challenging our thinking

It’s time to start embracing AI as a creative partner rather than just an efficiency tool.

Crisis playbooks need to die

Why clients should invest in a crisis PR relationship, not a playbook.

Analyzing 2 universities’ responses to evolving DEI challenges

It’s sometimes best to embrace uncertainty.

New social media features and updates to know this week

Including updates from TikTok, Reddit, Meta and more.

How Internal Communicators Can Reduce Information Overload

A steady stream of emails, news alerts and shared documents can quickly become overwhelming.

The Scoop: Companies named Lumon grapple with sudden ‘Severance’ fame

Plus: Voice of America goes dark; Humans of New York helped launch scone empire.

How communicators can stop the burnout cycle

It doesn't have to be like this.

PR takeaways from SXSW 2025

The latest insights on AI, personalization and more.

The Scoop: Walmart struggles to appease vital Chinese suppliers in tariff wars

Plus: How S&P 500 companies are shifting the DEI conversation; Spirit Airlines comes out swinging.

6 tips on how to make communication team meetings turn out more compelling copy

Better meetings make for better content.