"We had to do a lot of training and a lot of reinforcement and a lot of reassurance that this isn't Big Brother; that our true goal behind it is patient safety and colleague safety." — Bill Cox, RN, CPPS, CPHQ, system director of quality at Hospital Sisters Health System Bill Cox, RN, CPPS, CPHQ, system director of Quality at Hospital Sisters Health System (HSHS), is tapping into technology for better patient safety while, at the same time, fueling cultural change in the 15-hospital network. When he recently introduced electronic hand hygiene monitoring—a new technology to HSHS—Cox and his team knew it would require getting early buy-in from nurse leadership. Read how it happened HERE. | 