| Citi, PayPal team on enterprise payments, Facebook tracks instore purchases, Caribou Coffee on loyalty in the mobile age | | | M10 CEO: What Central Banks Want In New Global Payments Rails Discussions about moving money between accounts and across borders inevitably comes down to whose rails will win. Steve Kirsch, CEO of M10, a sister company of open banking platform Token.io, tells Karen Webster that the starting point for that conversation shouldnât be about winners and losers, but a new architecture that links existing rails to a new one that moves money in real time between them â at least to start. |
| The App That Makes Sharing A Meal An Immersive Travel Experience When Eatwith Founder, Camille Rumani, was an MBA student in Beijing, she never really felt immersed in the local culture until she went to a friendâs house and shared a meal with his family. That feeling turned into a business that connects local hosts worldwide with people who want to dive into the culture of a new city with the locals who really know it. Over a meal, and in their homes, because big things can happen, she says, around small tables. |
| PODCAST: Fraud Protection |
| The Rise Of Holiday Reshipping Fraud With the prospect that Holiday 2019 could see the worst levels of online fraud ever, retailers are looking at any and all ways to protect themselves and their customers from what feels like the inevitable. Yinglian Xie, CEO and co-founder of DataVisor, tells Karen Webster about one of the most pernicious type of frauds that are keeping fraudsters flush this holiday season: reshipping fraud â and how retailers are fighting back. |
| FinTechs, AI And The Rise Of SMB Credit In Brazil Credit can be hard to come by in South America’s largest country. But artificial intelligence and other technologies are helping FinTech players serve businesses that don’t have easy or efficient access to credit — and challenge legacy banks. Regio Martins, CEO and founder of Nobli, tell PYMNTS how the company is expanding lending options — and how FinTech can take on Brazil’s big banks in the coming years. |
| | Mobile Order-Ahead Tracker™ | | Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age Coffee chains have been on the bleeding edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to apps based on customer feedback. In the latest Mobile Order-Ahead Tracker, Caroline Larson, senior director for national coffee company Caribou Coffee, shares how it took a page from industry giants and revamped its rewards program with the customer in mind. |
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