| To be fair, there are still clerks manning the counters, and waitresses and waiters at tableside. Ordering, pickup, and delivery have gained more options. Paying for a quick on-the-go coffee, or donut just get faster to order, with less waiting, and payment before service. Contactless interactive Kiosks are popping up everywhere and companies want to take advantage of the changing landscape of self-service.
Retail outlets are placing Kiosks in strategic locations and reaping the benefit of those who know exactly what they want, can pay for it, and have the product delivered to the waiting customer. This cuts down on lines, frustration, and hunting throughout the store for items that may be sold out or on sale. The Kiosk has all that information before shopping even starts. | 