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CIO First Look
Stay up to speed with the current top stories for IT leaders
June 20, 2024
CIOs take note: Platform engineering teams are the future core of IT orgs
IT leaders are reassessing organizational structures to be more on the front foot regarding strong skills sets, collaborative team culture, and the right tooling. Read more
Generative AIâs killer enterprise app just might be ERP
The integration of gen AI with ERP systems can save employee time, streamline business processes, and help expedite bill collection. Some even see an autonomous future for the old enterprise standby. Read more
Whatâs behind OpenAIâs appointment of an ex-NSA director to its board
The company has appointed retired US Army General Paul Nakasone to its new safety and security committee. Read more
Compliance, security, and the role of identity
Compliance and security are often used interchangeablyâyet, they serve different functions and are both vital to a strong identity program Read more
Salesforce debuts gen AI benchmark for CRM
The software companyâs new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job. Read more
The 7 sins of user support
Why does IT continue to struggle with user support? Because CIOs donât always emphasize user experience and service as critical to ITâs organizational mission. Read more
SKF's AI springboard into a new business model
IT leaders at the Swedish industrial machinery manufacturer work in tandem to ensure that tech development, automation, and digitization of the value chain are in lockstep with the business. Read more
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