| As the higher ed landscape continues to shift, with changing student demographics, business models, and increasingly constrained resources, institutions must foster a culture of innovation to tackle new challenges. Oakwood University, a private, historically black institution located in Huntsville, AL, is driving innovation through implementing a five-year plan to adopt automation culture on campus. The university has been able to reduce turnaround time from months to weeks for processes such as graduation clearance through: Designing intuitive and powerful electronic forms and workflow solutions Integrating with student information systems such as Jenzabar to centralize student data Providing executive oversight and transparency through robust reporting tools To learn more about how Oakwood University transformed student service delivery, click here. | 