Bragging bosses are good, bragging peers are bad | Survey: Half of job candidates back out after saying yes | More than 1/4 of retirees are working or seeking employment
Employees feel motivated and inspired when bosses brag about work success, but threatened and annoyed by peers who do the same, INSEAD research reveals. For bragging to be perceived as motivational, it must be done by someone employees look up to and be about successes that are achievable by them, per the research. Full Story: Fortune (tiered subscription model) (9/29)
Half of people reneged after accepting a job offer and went to work for another employer, while 47% who started a new job said they were still willing to hear other offers, according to a Gartner survey focusing on a one-year period starting in May 2022. "We are seeing many candidates uncommitted to their new employer and keeping one foot in the job market," says Gartner senior research director Jamie Kohn, who suggests employers have hiring managers meet with job candidates early and keep them engaged after they accept an offer. Full Story: Society for Human Resource Management (tiered subscription model) (9/27)
4 Trends in Employee Learning & Development L&D has undergone a profound transformation in recent months as the age of the pandemic ends, much of the workforce returns to the workforce, and the era of AI begins. This eBook looks at four emerging trends in L&D today. Access eBook »
Employers work to reverse rising health care costs Recent research found that of US states studied, Indiana employers were paying the most for hospital services for their employees. A number of employers embarked on a campaign to solve the issue, culminating in legislation that includes significant action to control health care costs, and efforts spearheaded by Gloria Sachdev of the Employers' Forum of Indiana are gaining recognition outside the state. Full Story: The Wall Street Journal (9/28)
The idea that workers from Generation Z are "lazy, entitled and difficult to please or manage" hurts a leader's ability to create a dynamic, welcoming workplace, Gloria St. Martin-Lowry, president of HPWP Group, writes. Gen Zers were raised differently than other generations, and they bring that new perspective to offices, so leaders who listen and engage will be able to take advantage of new ideas and opportunities, suggests St. Martin-Lowry. Full Story: SmartBrief/Leadership (9/28)
Workplace Chatter
Has "you're welcome" worn out its welcome as a response? Many American customer service employees still respond with "you're welcome" after a customer thanks them, but responses such as "no problem" and "mmhmm" have had a moment in the social media spotlight as international customers posted mixed reactions. Some millennials say they don't use "you're welcome" because they believe it has taken on a passive-aggressive tone, attributing the change to their parents using it to antagonize them. Full Story: Insider (9/26)
SmartBreak: Question of the Day
In the Black Sox Scandal of 1919, the Chicago White Sox team fixed their loss in the World Series. So, who "won" that year?
Idiocracy is an AI red flag for Zack Kass, AI futurist and former Head of Go-to-Market with OpenAI (developers of ChatGPT). Kass was the opening keynote speaker at our virtual AI Impact Summit this week. “My biggest concern is…are we actually going to just outsource most of our problem-solving and creative thinking and if that happens, I really do worry about a future where we simply become sort of less human and sort of check out.” His words made me think. The common concern about AI is that it will take our jobs. But I agree with Kass -- I don’t think that’s our biggest threat. I think our biggest threat is us. It’s us getting lazy and letting the technology do more than it should. It’s us sinking into an increasingly isolated digital existence. We need to stay in the driver’s seat. AI shows great promise, but must be managed. What does that mean? It means let ChatGPT write the email or the report or the brief. But when it’s done, check it. Go over every line to make sure that it’s accurate. Tweak the piece so it sounds like your voice. Don’t go on autopilot. Stay engaged and in charge of the tool. All 28 sessions of the summit are now available on demand. Register today to access this content and beef up your AI knowledge. How can I serve you better with this brief? Let me know! And if you enjoy this brief, tell others so they can benefit also.
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