The past year ushered in unexpected changes and challenges for hospitals and health systems. Most organizations’ responses have been swift in shifting some of their people into remote work settings, however, ongoing concerns persist. At question are the sustainability of the current organizational structures and cultures; the roles and responsibilities of team members; staff safety, health, and well-being; all while consistently delivering high quality patient care. Hospitals and health systems need the flexibility to examine and reassess their organizational culture, build resilience, and remain hyper-vigilant in keeping staff healthy and safe. This best practice guide outlines ways for hospitals and health systems to adapt their culture to ensure the job satisfaction, wellness and empowerment of their people. |