| | | | Support Services Advisory | | | Immediate action required to maintain HPE Remote Support connectivity | |
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Starting September 28, 2018, the HPE Remote Support solution must move to new security certificates issued by DigiCert. As an identified user of HPE Remote Support, you are receiving this notification to advise you that new certificates are required as early as September 28, 2018 to ensure HPE remote support connectivity.
New certificates are available through recent software and firmware updates.
Please review the Remote Support Certificate Update Guide for download instructions. Act today to ensure you maintain your HPE remote support connectivity. | | | | HPE Remote Support client versions requiring urgent upgrade | | HPE Insight Remote Support Insight RS versions prior to 7.9 require action HPE OneView Remote Support OneView Remote Support versions prior to 4.00.09 require action HPE iLO Direct Connect iLO 5 versions prior to version 1.30 require action iLO 4 versions prior to 2.60 require action HPE Onboard Administrator Direct Connect OA versions prior to 4.8.0 require action Review the Remote Support Certificate Update Guide to access upgrade information. |
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