Looking Toward Post-COVID Retail

It’s hard to envision sometimes, but at some point retailing will return to normal. Strategies for that return are starting to appear, some of them from China. The ability to shift resources and channels is key.  Read More...

Supermarkets Ramp Up Loyalty Programs

The need to get, keep and grow customers is often solved via loyalty programs. Two initiatives have been launched by regional supermarkets as they continue to battle each other and the coronavirus disruption. Whether or not they work is still a subject of debate.  Read More...

Turning The Post Office Into A Destination

The United States Postal Service is the nation’s largest retailer in terms of sheer size as well as locations, and a new Government Accountability Office-commissioned report is examining the possibility of expanded post office offerings. Take a look at how the PO could grow its services to become a destination – particularly in rural locations.  Read More...