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Technology Release Announcement – August 30, 2017



HPE Pointnext, Support R&D technology release announcement

Announcing the release of Insight Remote Support 7.8

The latest version of Insight Remote Support has been released and includes the following new features:
  • Timely and secure Insight RS email updates with new SMTP authentication
    Insight RS notifications can now be sent via email using servers that require SMTP authentication ensuring timely and secure communication of support automation updates.
  • Standardized report experience
    Insight RS reporting has been enhanced to include standardized common device information in each report export to more easily identify devices and entitlement status as well as share with stakeholders.
  • Easier management of device groups and CDIDs
    New Insight RS bulk import enhancements enable upload of device groups and easy application of Custom Delivery identification (CDID) to device groups for smooth migration of large environments.
  • Support for Windows Server 2016 for additional deployment flexibility
    Now supporting Windows Server 2016 x64 Datacenter Edition, Standard Edition and Microsoft Hyper-V.
  • Clear Message Board
    Remove messages from the Insight RS message board when no longer needed.


Insight RS 7.8 build: 7.8.0.20 now includes remote support enablement for:
  • HPE ProLiant Thin Micro TM200 Server
  • HPE Integrity RX2800 Server (HPUX) – i6 Processor upgrade
  • HPE Integrity BL860c Server (HPUX) – i6 Processor upgrade
  • HPE Integrity BL890c Server (HPUX) – i6 Processor upgrade
  • HPE Integrity Superdome 2 (HPUX) – i6 Processor upgrade
  • HPE StoreEasy 1450 8TB SATA WSS2016 Storage – firmware update
  • HPE StoreEasy 1450 16TB SATA WSS2016 Storage – firmware update
  • HPE StoreEasy 1650 32TB SAS WSS2016 Storage – firmware update
Documentation

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