| AmEx faces Fed inquiry on business cards, BBVA shutters Simple, PrimeLending taps AI to digitize loans | | | NEW DATA: Itâs Personal: QSR Consumers Expect Customized Loyalty Programs Three out of four restaurant customers not only use multiple channels to place orders, but also want flexible rewards programs that can be redeemed wherever and however they order. In the January edition of Delivering On Restaurant Rewards, PYMNTS surveyed 2,123 consumers to learn how restaurants can personalize loyalty rewards to match their customersâ varying expectations. |
| âUbiquity Of Accessâ Drives Growth At Rent-A-Centerâs Preferred Lease Unit Paycheck-to-paycheck consumers want access to credit to buy what they need â and that often means sidestepping the burden of debt by paying monthly to lease to own those goods. That user experience has so far has been arduous, but as Jason Hogg, executive vice president of Rent-A-Centerâs Preferred Lease unit told Karen Webster, itâs time for the segment to go to a new level with less friction. |
| | Disbursement Tracker | | PrimeLending Taps AI To Digitize Loans, Speed Up Disbursements Cash-strapped consumers are turning to lenders to pay down debts or refinance their homes, but many are looking for quick and convenient digital disbursement solutions â a challenge when many lenders are still clinging to manual processes. In the latest Disbursements Tracker, Tim Elkins, chief production officer for home lender PrimeLending, explains how artificial intelligence (AI) and emerging digital payment tools can help lenders meet borrowersâ shifting expectations. |
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