Amazon previews telemedicine’s next act, Snap deepens eComm push, Olo CEO on building a restaurant network

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March 18, 2021

B2B Payments Innovation Readiness Playbook

NEW DATA: AR Automation Makes Or Breaks Firms' Collection Cycles

Firms that have automated accounts receivable (AR) see a 23 percent improvement in prioritizing collections, giving them crucial cash flow insights. In the B2B Payments Innovation Readiness Playbook, PYMNTS surveyed a diverse group of 460 businesses to examine how AR automation can help firms unlock faster payment acceptance and shorter payment terms.

 

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Insurance Innovation

Keeping Customers At The Center Of Insurance Innovation

Digital transformation can run the risk of treating customers like numbers. But as Franklin Madison Senior Director of Digital Strategy Jedd Taylor told PYMNTS, insurance companies can advance digital transformation while keeping the customer at the center.

 

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PYMNTSTV: Digital-First CFOs

Fastly CFO Confronts New World Of Back-Office Modernization

Back-office digitization proved key to ensuring business continuity for any firm in a remote working environment. But as a public entity embracing merger and acquisition (M&A) to grow, Fastly had other priorities in mind when embracing FinTech. Chief Financial Officer Adriel Lares spoke with Karen Webster about the many goals that digitization investments must achieve.

 

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PYMNTSTV: Biometric Defenses

Fraudsters Find New Entry Points To Attack Digital-First Economy

Fraudsters are putting in overtime to crack the digital-first economy. As Kevin Trilli, Onfido’s chief product officer, told PYMNTS in a recent conversation, biometrics needs to overcome a consumer trust problem before it can become an effective defense.

 

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Payments Innovation

Got Rails? For Indonesia’s Xendit, Infrastructure Is Baked Into Business Model

Often described as the Stripe of Indonesia, Xendit CEO Moses Lo told Karen Webster that its platform makes it possible for Indonesia’s merchants and consumers to transact using digital payments. What makes it different from Stripe is that the digital rails it rides are the ones it built completely from the ground up.

 

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Breaking News

Olo CEO On The Path To IPO And Building A Restaurant Network

On the same day his company launched a successful initial public offering (IPO), Olo CEO Noah Glass is already looking at the next big thing. He told Karen Webster that in a post-pandemic future, restaurants must own the transaction across any digital, physical or contextual channel where the restaurant and its customers may want to meet. That’s why he sees Olo’s future as a restaurant network that doesn’t just touch digital transactions, but all transactions.

 

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