| Amazon eyes $2B stake in Airtel, EU contactless limits questioned, Keeping groceryâs digital shifters loyal post pandemic | | | Merchants Guide To Navigating Global Payment Regulations |
| The EU's COVID-19 Contactless Limit â Too Little, Too Late? The EUâs new â¬50 contactless payment limit came out of a need to extend more seamless transactions to consumers. But in the wake of COVID-19, more consumers want to pay contactless even for high value transactions, causing concern for purchase abandonment. In the latest Merchants Guide To Navigating Global Payment Regulations, PYMNTS speaks with financial and payments trade association UK Finance to discuss how the pandemic is impacting customer conversion rates â and what lies ahead. |
| Building Cities With Online Platforms And Opportunity Zones Helping investors decide where they can make the biggest impact when investing in underserved urban communities starts with helping them discover where money is most needed. Valla Vakili, managing director at Citi Ventures, tells Karen Webster that its City Builder project helps investors discover Opportunity Zones with projects that need funding to revitalize those communities, even more important now in the face of the pandemic. |
| What The Restaurant Industry Needs To Serve Up Next Many restaurants have adapted to the COVID-19 pandemic by switching from dine-in service to takeout and delivery, but the innovation period is just beginning, Tim Ridgely, head of order and delivery at customer-engagement platform Paytronix, tells PYMNTS. Social-distancing rules will prevent dine-in restaurants from returning to normal operations any time soon, so theyâd better be ready to offer those customers that do come in contactless payments, modified rewards programs and more. |
| How To Capture The Rising eCommerce Tide And Simultaneously Stem A Tidal Wave Of Fraud Consumers’ switch to digital shopping amid the pandemic has created huge opportunities for retailers and fraudsters alike, according to Adam Cohen, head of enterprise at online financial-services firm Payoneer. Lots of people who never shopped online are doing so, which means retailers can get lots of new business – but the bad guys can also insert themselves into the process. |
| The Battle Over Logistics Heats Up, With Amazon In The Crosshairs As more and more retail commerce is done online, the battle to get goods to customers’ doorsteps is heating up, with Amazon at the center. The eCommerce juggernaut has ponied up $60 billion if you count warehouses and aircraft to create America’s fourth-largest shipping service. But FedEx and UPS have plenty of initiatives of their own. Who will win the battle for the last mile? |
| | Commerce Connected Playbook | | Keeping Grocery's âDigital Shiftersâ Loyal Post Pandemic Consumers that were once loyal to in-store grocery shopping are now going digital to avoid visiting stores during the pandemic. Keeping these "digital shifters" loyal means grocers must replicate their in-store experience on digital channels, says John Ross, CEO of the Independent Grocers Alliance. In the latest Commerce Connected Playbook, Ross discusses the challenges that come with enabling that experience â and how merchants can overcome them. |
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