Amazon and Twitter deny access to QAnon; PR tips from 'Cobra Kai'; PR agency retention tips; and more

DAILY SCOOP

Amazon and Twitter cut off QAnon, Signal app responds to investor confusion and Ben & Jerry’s debuts ice cream for dogs

Also: Coca-Cola UK offers cans bearing New Year’s resolutions, Netflix apologizes for ‘Bloody Sunday’ tweet, YouTube highlights Black content creators, and more.

PR INDUSTRY

Have mercy: 5 hard-hitting PR tips from ‘Cobra Kai’

When it comes to your crisis communications plan, should you “sweep the leg?” Here’s some PR advice from the hit Netflix show.

THE WORKPLACE

How PR agencies should focus on retaining employees

From the biggest agencies to the smallest shops, workers are any company’s most valuable asset. Here’s how to make them feel like they belong in 2021.

EMPLOYEE ENGAGEMENT

6 ways internal communicators can spark employee development and growth in 2021

Push mentorship programs, help colleagues build professional networks, and provide more challenging assignments.

PR INDUSTRY

PRSA’s new CEO sees opportunities amid challenges of 2021

Linda Thomas Brooks offers her thoughts on the future of an industry with “the skills and perspective to be at the center of that universe.”

DAILY SCOOP

PGA cuts ties with Trump, organizations pause political donations and Twitter permanently bans Trump’s account

Also: AWS pulls social media app Parler’s hosting, General Motors launches redesign focused on an electric-driven future, Purcotton apologizes for ad, and more.

WRITING & EDITING

Let’s take a deep-dive into internal business jargon that change agents and communicators should not run up the flagpole in 2021

A new Verizon survey lists the most grating, frustrating phrases to excise from your prose in the new year.

CONTENT MARKETING

6 reasons why it’s the right time to start podcasting

Even though there are fewer commuters downloading their favorite shows, listenership to the digital audio format is up.

PR INDUSTRY

4 lessons learned from starting a PR agency with a family member

One PR pro shares her perspective on why keeping it all in the family was a great choice for her career—and some of the important lessons it taught her.

PR DAILY AWARDS

Announcing PR Daily's 2021 Digital Marketing & Social Media Awards

PR Daily will showcase the best digital communications work from the past year. Don't miss the Jan. 22 entry deadline.

MEDIA RELATIONS

Facebook, Instagram and Twitch ban Trump, Burger King and the CIA rebrand, and Ben & Jerry’s rebukes U.S. Capitol riots

Also: PRSA chair says communicators must ‘make a difference,’ how to prepare for travel influencer campaigns in 2021, Axe responds to image from mob attacks, and more.

PR VOICES

Make kindness your top KPI for 2021

What are you measuring for the year ahead? Here’s how one communicator says companies should change how they thin about success and prosperity.

EMPLOYEE ENGAGEMENT

2021 resolutions for internal communicators

As we enter a new year—bursting with possibilities and antibodies—let’s strive for healthier habits, professional development and meaningful personal progress.

INTERNAL COMMUNICATIONS

What can data predict about employee engagement in 2021?

A recent report from Staffbase dives into some major trends that internal communicators should know as they plan for the year ahead.