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| | | | | | | Are your customers recommending you? | | | | For companies seeking to boost tNPS scores in customer care, building a messaging platform to engage customers can increase promoters and profit. | | | | | | | | Logic20/20 | | |
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| Today's Headlines | November 9, 2020 |
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The small business sector is widely acknowledged to be an important part of the commercial insurance market. However, this business segment's relationship to the high-net-worth market for personal insurance and financial services has not been nearly so well understood. In fact, the small business sector has become even more closely intertwined with this segment of... read more | | |
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AIG will separate its Life & Retirement division into a standalone company either through an initial public offering or private sale of the unit in stages over time. Which ever option executives choose, the division is also going to be kept together and not split into further pieces, according to Peter Zaffino, the insurer's president and chief operating officer, and soon-to-be CEO. read more | | |
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Liberty Mutual Holding Co. Inc. has reported a 46 percent increase in net income during the third quarter, despite elevated catastrophe losses. read more | | |
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German insurer Allianz on Friday declined to provide a forecast for 2020 given uncertainty around the COVID-19 pandemic, despite delivering an unexpected 6% rise in third-quarter net profit. read more | | |
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Another InsurTech has been acquired. This time, insurance broker Brown & Brown, Inc. bought CoverHound, a digital property/casualty insurance marketplace, and CyberPolicy, CoverHound's small business subsidiary. read more | | |
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Warren Buffett's Berkshire Hathaway Inc reported lower quarterly operating results on Saturday and said the coronavirus pandemic may cause further damage, even as gains in stocks such as Apple Inc fueled a more than $30 billion overall profit. read more | | |
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A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start of this situation, a clear advantage for us was that we did not sit in one big... read more | | |
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As we head into winter, many Americans are poised to fall into a state of mental crisis. Our stress levels constantly are being elevated by worry about pandemic spikes, the strain of job loss or increased workload, the need to once again reschedule vacation plans, trying to figure out virtual learning, taking care of family,... read more | | |
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| | Influencing the auto insurance claims process from the moment of impact reduces ... read more | |
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| | COVID has accelerated carriers into a full virtual future requiring rapid ... read more | |
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| | Amazon, Tesla, and Walmart have entered the insurance arena. What does that ... read more | |
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| | While health, life, and P&C insurance companies experience unique ... read more | |
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| | Are you prepared for March 19, 2021? On that date, Nacha's ACH Account ... read more | |
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