Physician engagement is an everyday challenge for Clinical Documentation Integrity (CDI) teams. These teams have traditionally relied on query workflows aimed at addressing documentation opportunities after the note has been saved, often requiring rework and administrative burden for physicians and CDI teams alike. In this case study, you'll learn how Intermountain Healthcare shifted that paradigm: moving from a look-back query model to a proactive approach aimed at addressing documentation opportunities in real time, at the point of care.