During the pandemic, email marketing budgets remained steady while marketers considered new technology to get the most out of the channel, according to a new report from email optimization company Litmus that surveyed 400 marketers. Marketers this year are most interested in automation. Of those surveyed, 59% said expanding automation was a priority for 2021. Also, 55% are looking to boost personalization, while 35% are considering enriching customer profiles. Privacy. This year’s iOS changes, including Apple Mail Privacy Protection, have 43% of marketers saying they will look for new ways to measure their email campaigns. Conversely, 24% say that don’t plan to make any changes. Also, nearly 20% of marketers will run more A/B testing as a result of the new measurement challenges, while 16% will change automation flows and 10% will message their audience about the Apple updates or privacy issues in general. Budgets. Just because email marketing budgets didn’t increase notably thus far in the pandemic doesn’t mean there aren’t plans for them to grow in the next year. More than 40% of companies intend to up their spend in the channel in 2022. Why we care. More optimism about 2022 will likely carry this momentum, as a good many marketers will have more options and funding to make serious changes to their email stack. Read more here. |