| Restaurant Digital Shifts Survey |
| NEW DATA: 44 Million Consumers Want Rewards, But Restaurants Arenât Delivering Eighty-three million U.S. customers earn rewards on their food orders, and 44 million more would like to â if only their go-to restaurants offered it. In Delivering On Restaurant Rewards, PYMNTS surveys 2,089 consumers to learn how restaurants can tap consumer demand for loyalty and rewards programs to earn new customers and boost their top-line performance. |
| Subscription Commerce Conversion Index |
| NEW DATA: How To Keep 24.4 Million Consumers From Hitting 'Unsubscribe' The good news: Roughly half of the 182 million consumers who recently subscribed to new services plan to keep them once the pandemic ends. The not-so-good news: 24.4 million others are highly likely to click 'unsubscribe' â unless merchants offer them good reason not to by offering these key features. |
| COVID-19 Pivot: Boston Restaurateur Turns Idle Space Into Cozy Money Maker Restaurateurs have faced plenty of challenges since the pandemic took hold, but successful ones have attacked roadblocks with an innovative spirit and quick pivots. Chris Campbell, proprietor of Boston’s Troquet On South, took a private dining room that no one was booking and turned it into a creative new revenue generator. |
| AP Automation: B2Bs’ Digital Shift Accelerates Move To Touchless Payables Touchless payables allow businesses to lose paper and become more efficient. Jason Kolbenheyer, chief product officer and managing director of international operations at CSI, and Kevin Hadlock, chief financial officer of Conservice, tell Karen Webster what decision points are necessary to make touchless work. |
| | Google Pay Redesign | | Google Pay Redesign Heralds Rise Of Plex, Googleâs Smart DDA The recasting of Googleâs digital wallet as a super app launched Wednesday in the U.S. on Android and iOS. Googleâs Caesar Sengupta, general manager of payments, and Josh Woodward, director of product management, tell PYMNTS CEO Karen Webster that the redesign sets the stage for a simplified way for consumers to do three things. |
|
