| Students By Lee Gardner American University hopes to translate the customer-service ethos developed by the successful grocery chain into better student-service policies. |
| Faculty By Peter Schmidt Many of the City University of New York’s part-time faculty members oppose a new labor agreement that their union heralds as offering them big gains. |
| Campus Safety By Sarah Brown When officials from 33 colleges met in Washington to discuss a new curriculum for assault investigations, conducting fair interviews and making sense of consent emerged as key themes. |
| The Chronicle Review By danah boyd The privilege to pursue knowledge carries a responsibility to share it with the world. |
| Lingua Franca Lucy Ferriss considers the small language choices that powerful people make, sometimes consciously and sometimes without thinking. |
| First Person By Kevin R. Johnson Professors tend to replicate themselves, and diverse hiring committees tend to replicate their own diversity. |
| Vitae Also in our weekly roundup of the best conversations from The Chronicle's discussion forums: how to write a diversity statement. |
