| Today's Headlines | May 18, 2021 |
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When business leaders try to build a customer-centric culture, they often overlook a key issue that can doom the whole effort: Many employees don't think they have a customer. Sure, the customer is front and center for staff who have regular day-to-day contact with policyholders—agents, customer service reps and claim adjusters among them. For those... read more | | |
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The onset and continuation of the COVID-19 pandemic made everyone—property/casualty insurers included—respond quickly and reevaluate their priorities. Now, as global premiums rebound, insurers are taking a fresh look at their technology goals and how to achieve them. Disruptions Driving Resilience Near- and long-term shifts that the pandemic accelerated and which may become permanent include the... read more | | |
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The smart home revolution is here. The insurance industry has experienced a seismic shift in the last decade, partially due to the advent of Internet of Things (IoT) technologies such as auto telematics and smart home devices. While true mass adoption of smart home technologies ... read more | | |
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The ransomware attack on Colonial Pipeline Co. that caused gasoline shortages along the U.S. East Coast also sparked a debate about whether cyber insurance helps protect against marauders — or attracts them. read more | | |
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Jerry- a car insurance comparison site centered around AI and machine learning – has raised $28 million in new financing. read more | | |
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Digital transformation is imperative to remaining competitive in the London market, according to the results of a new survey published by the International Underwriting Association (IUA). Companies identified simplifying processes to enable processing without manual intervention as their highest strategic priority. read more | | |
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Euro zone banks face potential climate hazards such as floods and droughts on up to a third of their loans to companies, with lenders in Greece, Portugal and Spain among the most exposed, the European Central Bank said on Monday. read more | | |
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Fourteen months after coronavirus confined the world's office-workers to their homes, companies are embarking on another great experiment — how to get their teams back together, in-person, at least some of the time. read more | | |
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Berkshire Hathaway Specialty Insurance appointed a former AIG executive to lead its Casualty Claims business in the UK. Lockton made a number of key executive hires in multiple business segments. TigerRisk hired an executive who will handle its InsurTech business, among other responsibilities. read more | | |
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| | The insurance industry faces significant disruption from multiple fronts, ... read more | |
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| | Against the backdrop of digital transformation and the pandemic, insurers can ... read more | |
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| | For insurance companies providing a policy update, the cost of a double-digit ... read more | |
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| | Name and address are all you would need when an applicant comes to you for ... read more | |
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| | Is your insurance organization prepared to meet the heighted expectations of ... read more | |
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