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CIO First Look
Stay up to speed with the current top stories for IT leaders
December 21, 2023
9 tips for achieving IT service delivery excellence
The quest for IT service excellence is never-ending. Here are ways you can attain customer satisfaction without burning-out your team. Read more
How IT nurtures a work-life balance at Baptcare
During a recent Leadership Live session, Suzanne Hall, CIO at Australian care home non-profit Baptcare and CIO50 alum, spoke with CIOâs editor in chief for APAC Cathy O'Sullivan about aligning IT with strategic goals, cybersecurity vigilance, and collaboration with key stakeholders. Read more
IT leadersâ top 9 takeaways from 2023
CIOs share insights on the lessons theyâve learned this year about balancing operations and innovation, rifts between IT and the business, and how to capitalize on emerging value creators such as generative AI. Read more
IBM to buy StreamSets and webMethods from Software AG for $2.3B
The move highlights the need for effective application and data integration as digital transformation accelerates. Read more
COP28: Why AI is the best ally to combat climate change
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Cushman & Wakefield builds a foundation for enterprise-wide AI
The commercial real estate firm seeks to inject generative AI in âevery piece of our workflow,â says CDIO Salumeh Companieh, who is putting partnerships and a product-based IT approach to work in achieving that vision. Read more
Salesforce Data Cloud updates aim to ease data analysis, AI app development
Salesforce adds Einstein Copilot Search, vector database to its Data Cloud, to help enterprises take advantage of unstructured data for analysis, and build AI-based applications. Read more
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