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Stay up to speed with the day's top stories for IT leaders
August 14, 2020
With major tech hubs starting to feel oversaturated, you might want to find a new outpost with potential for growing your tech career. These six cities are your best bets, according to data from Dice. Read more â¶
Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a while and are gaining traction, even though contact center support has been lagging behind consumer adoption.
When the economy takes a turn for the worst, itâs time to brush up on skills, prove your indispensability, and tune in to subtle inklings of technical and business transformations to come.
Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.
World-class AI experts will speak. CIO invites you to listen. Announcing CIOâs The New Business Process Mandate: AI & Automation. This immersive, virtual event will feature top industry experts who will share their experience and discuss proven tactics for planning, implementing, and managing AI at scale. Sept. 15, 16, 17. Claim your virtual seat now.
Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.
Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
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