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CIO First Look
Stay up to speed with the current top stories for IT leaders
November 23, 2023
5 pillars of a cloud-conscious culture
As an enabler of innovation, and a way of gaining competitive advantage, cloud migration can be a force for good, but only if the organization fully adapts to the new paradigm. Read more
IHG maximizes hospitality with multicloud
The hotel multinationalâs multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line.Read more
6 most underhyped technologies in IT â plus one thatâs not dead yet
AI has sucked all the air out of the room of late, but the tech that makes AI possible, keeps the business humming, and advances the core mission of IT and the business too often goes overlooked, unused, and underfunded. Read more
What is a managed service provider? Strategic outsourcing for IT services
MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or deliver IT services, thanks to talent and technologies most enterprises lack. Read more
5 ways to deploy your own large language model
Building a new large language model (LLM) from scratch can cost a company millions â or even hundreds of millions. But there are several ways to deploy customized LLMs that are faster, easier, and, most importantly, cheaper. Read more
ServiceNow adds gen AI to more workflows, including chatbot creation
Now Assist, the companyâs sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots. Read more
The Hartford CIO Deepa Soni on transforming at scale
Agility, AI, automation, and employee advancement are the key pillars of Soniâs enterprise-wide strategy to drive growth, improve operational efficiencies, and enhance customer experience at speed. Read more
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