| 5 Common Pain Points CRM Solutions Eliminate Business has been slow lately, so you decide to contact previous customers and drum up repeat business. Unfortunately, the contact information for your customers is spread out over multiple spreadsheets and your Rolodex, which is collecting dust at the corner of your desk. Even after you find the contact information, you can't remember specifics about each customer. What did they buy, and which products might complement those purchases? You don't know. When you make the sales calls, they're not as effective as they could be. Next, you try to reach out to new customers. But you encounter the same problems: scattered contact info and incomplete information about your leads. You're not sure which prospects are worth your time, so you waste time on cold prospects. After these efforts, you've made some sales. But you have no idea how to quantify your results and how to improve the next time around. If any of these problems sound familiar, you are in need of a Customer Relationship Management (CRM) solution. Learn More | 