This week, CRC Daily covers hot quality topics. Since Monday, we’ve been granting all CRC e-newsletter readers and site visitors access to “Spend quality time,” a full-length, members-only article on the perks of driving alignment between quality and medical staff services functions. Today's your last chance to read the story before it goes back under lock and key.

Click here to access the article.

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Basic, Platinum, and Platinum Plus members of the Credentialing Resource Center (CRC) receive exclusive access to our complete collection of news and analysis, including articles from CRC's two flagship newsletters, Credentialing Resource Center Journal (CRCJ) and Medical Staff Briefing (MSB). Click here to learn more about the myriad benefits of joining the industry's premier destination for credentialing, privileging, and peer review expertise.

A majority of medical professionals surveyed have accessed an EMR system using a password improperly supplied by a fellow clinician, finds a new study published in Healthcare Informatics Research.

A structured, formal education process is the best way to ensure that every medical staff leader has at least basic understanding of the requirements and skills necessary to become an effective leader. A very basic first step is the creation of a job description for the position. This not only will serve to describe the position, requirements, and functions, but it can also serve as a recruitment tool.

General case review indicators should represent significant clinical outcomes or critical processes for which physicians are partially or completely responsible and therefore represent potential improvement opportunities. It is important to make sure that the general review indicators cover all important outcomes, such as mortalities, complications, readmissions, missed diagnoses, or misdiagnoses impacting the patient’s care and patient safety events. It is also important that these indicators are specialty-specific when appropriate.

Attention all Credentialing Resource Center members:

Last October, CRC debuted a sleek new website, an assortment of upgraded and expanded benefits, and a weekly delivery model for analysis articles and other exclusive member resources. As we approach the one-year anniversary of our makeover, we want to know how the new and improved CRC is treating you and what we can do to make your experience even better.
 
Please take a few moments to complete our 2017 CRC Membership Feedback Survey.  
 
As a thank you for sharing your valuable input, all respondents will receive a $40 digital gift card to use toward an HCPro medical staff book or webinar of their choice. Plus, one lucky survey taker will be chosen at random to receive a six-month upgrade to a Platinum Plus membership (or a six-month extension to his or her existing top-tier membership).

Only current Basic, Platinum, and Platinum Plus members of the Credentialing Resource Center are eligible to take this survey. Please log in to the CRC site with your membership credentials to view this full post and access the survey link. 

Published 9/27/17

As MSPs, we all know how challenging it can be to establish and maintain a healthy esprit de corps between physicians and hospital staff. Some of this difficulty emanates from the structure of independent medical practice in which the physician is accountable to the hospital but, at the same time, is the institution’s partner and key customer. These structural contradictions make it difficult for hospital administrators to set and maintain performance standards for things like medical records, operating room start times, core measures, and—last but not least—professional conduct.  

Published 9/27/17

An approach hospital may use to bring disruptive behavior policies to life is providing every new physician with the same messages from the chief of staff during orientation and the credentials interview. Download this excerpt from a disruptive behavior poilcy from Glendale Adventist Medical Center in Glendale, California. It has been published with permission.

Published 9/25/17

Most people don’t realize the true definition of board certification. “It doesn’t mean only being certified by the American Board of Medical Specialties (ABMS),” says Jeff Morris, JD, executive director of the American Board of Physician Specialties (ABPS).

We count on knowledgeable professionals like you to help us deliver the most timely resources and education to the medical staff and credentialing community.
 
Please take our brief survey to let us know which training topics and tools would make your job easier and you more efficient. 

To show our thanks, we will select one lucky respondent at random to receive an HCPro medical staff book or webinar of his or her choice. To enter to win, please include your contact information at the end of the survey once you have answered the questions.
 
To begin the survey, click here, or enter the following URL into the address bar of your browser: https://www.surveymonkey.com/r/2018CRDproduct

Thank you for sharing your insight!

Join us in Las Vegas, February 5-6, for the 2018 Credentialing Resource Center Symposium.

Don't miss out on dynamic training, first-class faculty, and unmatched networking at the leading professional event for MSPs, medical staff leaders, and quality directors.

Click here to learn more and reserve your seat!

Your wish is our command!

The Credentialing Resource Center (CRC) team is extending the deadline to enter the 2018 CRC Symposium Case Study Competition and the 2018 CRC Achievement Awards, two application-based contests showcasing excellence in the medical staff services and leadership fields. The revised deadline for submitting contest applications is Monday, October 16, 2017.

For complete contest details and to enter the contests through our simple online process, visit https://credentialingresourcecenter.com/symposium/contests  

Past winners have found the CRC Contests immensely valuable on multiple fronts, including:

• Professional education and expertise: Winners receive free admission to the 2018 CRC Symposium. The event, which will be held February 5–6 at The Mirage in Las Vegas, Nevada, provides MSPs, medical staff leaders, and quality directors with two days’ worth of expert insight and actionable strategies for developing and sustaining effective credentialing, privileging, competence assessment, and medical staff governance processes amid constant changes to healthcare service delivery and reimbursement.
• Career advancement: This prestigious recognition looks great on a résumé. 
• Networking: The CRC team showcases winners and their important work in widely distributed industry publications and honors these trailblazers in a dedicated ceremony at the CRC Symposium, thereby connecting them with influential industry stakeholders across the country and professional spectrum.