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CIO Daily

August 31, 2020

11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely. Read more ▶

Image: 3 ways IT product management can accelerate recovery post-COVID-19

3 ways IT product management can accelerate recovery post-COVID-19

IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization recover quickly post-COVID-19 and set up for future growth. Here's how.

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.

The top 11 big data and data analytics certifications for 2020

Data scientists and data analysts are in high demand. Here are the big data certifications that will give your career an edge.

Inside Adobe's employee-focused COVID-19 response roadmap

A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.

4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.

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