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NN/g Newsletter
New Articles

10 Usability Heuristics for User Interface Design

 

An update to the classic 10 usability heuristics from 1994. The actual heuristics remain the same, but the article now has better explanations and examples, as well as a nice set of posters for you to download. 

 

7 min read

3 Steps for Getting Started with DesignOps

 

Treat your goal to implement DesignOps like a design problem: Collect evidence that demonstrates where the true design-team challenges lie and align DesignOps efforts accordingly. 

 

6 min read

Typical Designer–to–Developer and Researcher–to–Designer Ratios

 

In 2020, the most typical researcher–to–designer–to–developer ratio reported was 1:5:50. Beware, however, of using role ratios alone to measure teams’ maturity or impact.

 

6 min read

 
New Videos

▶ Abandoning Best Practices in UX

 

When should one abandon best practices in user experience, and what does it take to declare that something is a best practice?
5 min video

▶ Remote Card Sorting

 

5 steps for conducting a card sorting study remotely, to discover how users group items together. This is useful when designing your IA.
5 min video

Virtual UX Conferences
Americas/Europe/Middle East  
November 9–20
2 Half-days per course  

Americas/Europe 
December 5–11
Full-day courses
Course debut: CX Transformation and Journey Management

Asia/Australia/North America 
January 23 – February 5
2 Half-days per course

Full event program describing all full-day UX training courses and the virtual conference format.

1-Hour Online Seminars
Mobile-First Intranet at Scale: Loblaw's Design Process    New  
November 17, 4:00pm ET / 1:00pm PT
Canada’s largest retailer shares the strategy behind their award-winning design for 200,000+ users

See list of all 1-hour online seminars.

UX Podcast
Creativity During a Crisis    New  
"Diamonds are made under pressure," but what does that mean for creativity and productivity? Aurora Harley, Senior UX Specialist, shares some advice on staying creative and productive during times of stress, thoughts on reframing constraints as opportunities, and tips for nurturing an environment that fosters innovative thought regardless of distance.
30 min episode
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